Privacy Policy

Last updated: March 11, 2026

1. Who We Are

This website is operated by WV Blue Ridge Appliance Repair LLC, a West Virginia limited liability company located at 166 Coolidge Ave, Ranson, WV 25438 ("we," "us," or "our"). We provide professional appliance repair services across Northern Virginia and Eastern West Virginia.

2. Information We Collect

We collect only the information you voluntarily provide through our contact form:

• Name
• Email address
• Phone number
• Appliance type (optional)
• Description of the issue

We do not use cookies, tracking pixels, analytics services, or any other tracking technologies on this website.

3. How We Use Your Information

The information you submit is used solely to:

• Respond to your service inquiry
• Schedule and confirm repair appointments
• Communicate about your repair service
• Send appointment reminders and service updates

4. How We Process Your Data

When you submit the contact form, your information is transmitted to us via a secure, encrypted notification system. We do not store your submission data in a database on this website. Your information is received directly by our team for the sole purpose of responding to your inquiry and scheduling service.

5. Data Sharing

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or lawful requests by public authorities
• To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data transmission from this website is encrypted using SSL/TLS technology. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of any future communications

To exercise any of these rights, contact us at info@appliance.wvblue-ridge.com.

8. SMS/Text Messaging Policy

By submitting our contact form and checking the SMS consent box, you expressly consent to receive recurring automated text messages from WV Blue Ridge Appliance Repair LLC ("WV Blue Ridge Appliance Repair SMS Program") at the phone number you provided. These messages may include responses to your inquiry, appointment reminders, service confirmations, and follow-up communications.

• Message frequency: Message frequency varies based on your service needs and appointment schedule.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-out: You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation and no further texts will be sent.
• Help: Reply HELP to any message for assistance, or email us at info@appliance.wvblue-ridge.com.
• No requirement: Consent to receive text messages is not a condition of purchasing any services or scheduling any repairs.
• No sharing: We will not share your phone number or SMS opt-in data with any third parties for any purpose.

Supported carriers include, but are not limited to: AT&T, Verizon, T-Mobile, Sprint, and other major US carriers. Service may not be available on all carriers.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

WV Blue Ridge Appliance Repair LLC
166 Coolidge Ave, Ranson, WV 25438
Email: info@appliance.wvblue-ridge.com
Phone: (540) 306-4566